If success is a goal for your business, you have to know what it takes to maintain a professional business image. Your reputation can make you or break your business.Keep reading to discover how to manage your company’s reputation to stay away from mistakes.
When a negative comment comes your way, it’s important to have a good offense. Ensure that lots of happy, positive commentary exists, and the few negative items will pale in comparison. Negative remarks will continue to fall in the search lists as more and more positive comments build up.
This is even more true if your business is larger. They need to feel like they’re mattering to your company. Try using automated systems that can follow up with a customer. You may also ask them to provide feedback on any … Read the rest