This relates less to reputation management was bad; it could be because of many different factors.
Make sure you are a personable online presence. Communicate as often as you can with your followers. Answer questions as soon as you possibly can. If you are stumped by the question you have been asked, let the person know you are actively searching for the answer they need.
Do what you can to make an unhappy customers and this will keep your reputation solid. Turning a customer’s negative experiences into a good ones can show customers that you care. It’s even better if you do this on the Internet.
Make it a point to know what is going on in the world as it pertains to your field of business. This helps make sure … Read the rest